Privacy Policy for Karnatakacrackers.com

Last Updated: July 27, 2025

1. Introduction

Welcome to Karnatakacrackers.com (referred to as “we,” “us,” “our,” or “Karnatakacrackers”). We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, purchase our products, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our services to you. The types of information we may collect are:

a) Personal Information You Provide to Us:

• Contact and Account Information: When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, and password.
• Shipping and Billing Information: We collect your shipping address for delivery purposes and your billing address to process payments.
• Payment Information: When you make a purchase, your payment is processed by our third-party payment gateway partners (e.g., Razorpay, PayU, Paytm). We do not store your full credit card, debit card, or net banking details. We only receive transaction confirmation, order details, and a tokenized version of your card information from the payment gateway.
• Communications: We may keep a record of your communication with us, including emails, chat sessions, and phone calls for customer support and quality assurance.

b) Information We Collect Automatically:

• Device and Usage Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. This helps us to improve your Browse experience, such as keeping items in your shopping cart, remembering your preferences, and analyzing our website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Manage Our Services: To process your orders, manage your account, deliver your products, and process payments.
• To Communicate With You: To send you order confirmations, shipping notifications, and respond to your customer service inquiries.
• For Marketing and Promotions: To send you information about new products, special offers, and other updates, but only with your explicit consent (opt-in). You can opt-out of receiving marketing communications at any time.
• To Improve Our Website: To analyze usage trends, understand our customer base, and enhance the functionality and user experience of our website.
• For Security and Fraud Prevention: To protect our website, our customers, and our business from fraudulent activities and security threats.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, court orders, or other legal processes.

4. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties only in the following circumstances:

• Delivery Partners: We share your name, shipping address, and phone number with our courier and logistics partners (e.g., Blue Dart, Delhivery, etc.) to deliver your orders.
• Payment Gateways: We share transaction information with our secure payment gateway partners to process your payments.
• Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., website hosting, data analysis, email delivery). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We take the security of your data seriously and use appropriate technical and organizational measures to protect your personal information. Our website uses Secure Sockets Layer (SSL) technology to encrypt the information you send to us during the checkout process.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax/revenue laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Rights

You have certain rights regarding your personal information. Depending on your location, these may include the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Withdraw Consent: Withdraw your consent for marketing communications at any time.
• Erasure (Deletion): Request the deletion of your personal data, subject to certain legal exceptions.

To exercise these rights, please contact us at the details provided below.

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Karnatakacrackers.com